Terms and Conditions

Shop Policies

Welcome to Ironic!

Please read the following policies before placing an order. By purchasing from my shop I assume you agree with the policies stated below.

All items are well packed but not to send as a gift. If you want something special, convo me.

Shipping

I ship via CTT mail in Portugal and via international airmail (no tracking information, no insurance).

Custom Fees: International customers are responsible for any and/or all Customs fees, taxes, and duties associated with shipping & purchasing to their respective countries, should they be assessed. Most country's Customs agencies open and/or assess fees to a random selection of packages. Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery would be at the discretion of your country's tax regulations. I have no way of calculating how much these fees would be, should they occur, and I am not responsible for those charges. For any additional information please refer to your local customs agency.

The shipping costs are for regular shipping. If you'd like to add insurance, please let me know in "message to seller" when checking out. I'll calculate the extra costs and you should pay for them.

SHIPPING TIME:
5 working days to European destinations;
10 to 15 working days worldwide.
Weather, customs or other factors might delay shipping - please understand I do not have control over shipping. If your order takes over 6 weeks to arrive please contact me.

Refunds and Exchanges

I always provide an accurate description and several pictures of the item. Please read carefully this information so that you can see what you're buying. However if you have any problem, please contact me at ironiclisbon@gmail.com

Additional Policies and FAQs

Colors can be slightly different on different computer screens.

Custom orders are welcome!